Frequently asked questions
With registration and payments being made in many countries we hope these frequently asked questions resolve your queries.
Do you accept entries from anywhere?
Yes. As long as they meet the entry criteria.
Work could be submitted to our Main Assessment in the UK or included in one of our other international assessments in Ireland, Middle East, North America, South Africa, or Australasia. Contact the Head of Education at firstname.lastname@example.org for further information.
I am a student who wants to register.
Can I do this myself?
No. All registrations and payments must be done by tutors/professors. Please do not try to register by using a tutor’s details as you will not succeed.
I am a Masters/post-graduate student and would like to submit work for Assessment? Is this possible?
Yes. As long as you are registered on a recognised course/programme you can be registered by your tutor/professor. While the vast majority of students who submit work are undergraduates we recognise that postgraduate students – for many reasons – should be given the same opportunity.
I submitted work last year and was not successful. Can I submit again this year?
As long as you are enrolled on a recognised course/programme you can be registered by your tutor/professor. Some students submit in their penultimate year of study and have another attempt in the final year. This is allowed.
I am working on one of last year’s project briefs that I found interesting. Can I submit it for assessment.
No. We only assess the project briefs for the current year.
I have registered a number of students but now find that I have one or two more who wish to register. Is this possible?
Yes. We prefer to have all students registered at the same time but can accommodate additions, as long as they are made before the Registration Deadline.
I am from a country which is not listed.
How do I submit?
Contact the Head of Education at email@example.com for further information. As we assess submissions from all around the world we will determine to which of our assessments you should submit.
Projects are written and must be completed in the English language. Dual language submissions comprising English, together with another language, are also eligible for submission. Please contact the Head of Education if you require further information regarding dual language submissions.
Submissions from the Middle East can combine Arabic and Latin script.
Payment of Registration Fees
I am cautious of making payments by internet? Is your site secure.
Yes. Card payments are handled directly through the Stripe payment gateway. ISTD do not have access to any of your financial information.
Please clarify how to pay the Registration Fee.
We hope that this is fairly simple but here are some possibilities (all using credit or debit cards):
- Pay for each student using their card details at the time of registration. They could enter their own details to maintain individual security.
- Collect money from students and make a single or combined payment on their behalf using your card.
I want to register a student whose fee will be paid by my institution. I need an invoice.
We will only issue an invoice for five or more students. This option becomes available on registration of a fifth student. However, please ensure that the fees are paid by your institution by latest seven days before the assessment date.
Please include the payment reference SAS21 on your bank transfer.
I have registered and paid the fee for one of my students who now wants to withdraw. Can they be reimbursed?
We do not re-imburse registration fees. However, we are able to change the registration to that of another student, using the existing fee.
We are a non-UK institution and wish to pay in our local currency.
All payments must be made in GBP [pounds sterling]. If you are paying on invoice via bank transfer it is important that you instruct your bank accordingly - and that all currency exchange costs and all bank charges are paid by yourselves. ISTD must receive the full amount of the registration fees in GBP into the ISTD bank account with the payment reference SAS21.